Terms of Service and Sales Conditions

EU Imprint

The website thelittlecarnivore.com is the property of Coline Doebelin - The Little Carnivore domiciled at 120 route des macarons, 06560 Valbonne, France.
SIRET (company registration number) : 90428027800014
Contact email: coline@thelittlecarnivore.com


Hosting

The website thelittlecarnivore.com is hosted by Squarespace its registered office being:
Squarespace Ireland Ltd.
Le Pole House
Ship Street Great
Dublin 8
Ireland

Squarespace Ireland Ltd. is a private company limited by shares under the laws of Ireland with company registration number 527641.
Tel: +35319058597


Disclaimer

The information present on the website thelittlecarnivore.com is as precise as possible, but may nonetheless have inaccuracy, omissions, or mistakes. If you notice any mistakes, omissions, or dysfunction, you can signal it via email to coline@thelittlecarnivore.com.
The links presented on the website thelittlecarnivore.com and pointing towards external websites don’t necessarily reflect the opinions of The Little Carnivore and don’t engage the responsibility of The Little Carnivore.
The information available on thelittlecarnivore.com is for informational purposes only and should not replace healthcare advice, diagnosis, treatment from a veterinarian.


Intellectual property

All the texts, images, videos, illustrations, and any types of content present on the website thelittlecarnivore.com is the exclusive property of The Little Carnivore.
Any redistribution, reproduction, commercialization, copy, translation, aggregation of part or all of the contents, in any form, of the website The Little Carnivore, is prohibited other than for your personal and non-commercial use only.


Personal data and privacy

The Little Carnivore comply with the regulations applicable to all processing of personal data, in particular, the provisions of the French Data Protection Act of 6 January 1978 (“Loi informatique et libertés”) as amended and the General Data Protection Regulation (EU Regulation 2016/679) or "GDPR".  
In accordance with the provisions of the GDPR and the French Data Protection Act of 6 January 1978 “Loi informatique et Libertés” as amended, you can exercise your rights to access, correct, erase, restrict processing, of your personal data by sending an email to coline@thelittlecarnivore.com.


Sales Conditions

The present conditions of sale apply to all the sales concluded on the website thelittlecarnivore.com.
The client declares to have read and understood these conditions before purchasing any services from The Little Carnivore. By purchasing any service from The Little Carnivore, the client agrees to be bound by the terms and conditions set out below.


Article 1: Description and Characteristics of the Services

The website thelittlecarnivore.com offers specialized services in feline nutrition, including the formulation of personalized diet plans for cats and consultation services.


1.1 Personalized Diet Plans

The diet plans are balanced and personalized according to the current scientific knowledge in feline nutrition. The service includes only the formulation of the recipes and doesn’t include any foodstuff nor the preparation of the meals that must be done by the client.
The service includes a month of follow-up by email, to answer questions on the diet plan as well as to make adjustments of the diet plan within reason (for example, adjustment of the quantities or modification of one or two ingredients in function of the availability).


1.2 Consultations

This service comprises a forty-five-minute consultation session conducted via Google Meet, aimed at addressing a variety of inquiries related to homemade diets, including transitioning to homemade diets, appropriateness and types of homemade diets (including but not limited to raw or cooked diets, and the use of meal completers), as well as understanding a cat's caloric and nutrient requirements, among other related topics.
This service does not include personalized diet plans, however the clients have the option to purchase additional personalized Diet Plans.
The consultation service is strictly limited to discussions on homemade diets for cats and excludes any recommendations regarding commercial diets (including kibbles, wet food, and commercially available raw food diets) as well as any advice on behavioral issues.


Article 2: Pricing and Payment

The pricing of the services is indicated in euros and includes all taxes, the one-month follow-up is included in the pricing.
The Little Carnivore reserves the right to modify the pricing at any time and without notice.


Article 3: Delivery Of Services

The Little Carnivore reserves the right to refuse service to a client in a case of impossibility to satisfy the client request or in case of force majeure, as defined in the French civil code, in that case, the client will be reimbursed without delay.


3.1 Personalized Diet Plans

The deadline for the services delivery is indicated on the website and starts only after the client completed the information questionnaire and entirely paid for the service.
The services are formulated according to the information provided by the client in the information questionnaire.
The services are delivered to the email indicated by the client at the purchase. By consequence, The Little Carnivore cannot be held responsible in case of error when the client entered their email when they ordered the service.
The Little Carnivore commits to answer as soon as possible during the follow-up period with a deadline of the 3 working days.


3.2 Consultations

Consultation appointments are subject to scheduling based on availability. Cancellations or rescheduling requests must be made at least 2 working days prior to the scheduled appointment time. Failure to notify of a cancellation or absence from a scheduled session ('no-show') may result in the forfeiture of the consultation fee or a cancellation charge.



Article 4: Limitation of Liability

In accordance with the article 1147 of the French civil code, The Little Carnivore is contractually and strictly liable to the client in case of improper execution or non-execution of the present contract.
The Little Carnivore is committed to the deadline, except in case of force majeure, as defined in the French civil code, after having warned the client without delay.

However, The Little Carnivore is not liable in case of omission or errors from the client in the information questionnaire which leads to dissatisfaction of the client. 
As all advice and formulations are personalized for specific cats based on the information provided by the client, The Little Carnivore is not liable if a formulation or advice is used for another cat.
The services are available only for deemed healthy cats and without any pathology, chronic disease, or ongoing treatment, The Little Carnivore is not liable if a formulation is used for a non-healthy cat.
As this service cannot physically see the cat, The Little Carnivore isn’t liable if the description of the cat's physical state by the client isn’t truthful and honest.
The Little Carnivore is not liable if the diet plan is misused by the client for example in the case of modification of the ingredients or modification of the quantities of ingredients.
The client is the only one responsible for the correct usage and application of the diet plans created by The Little Carnivore.
The Little Carnivore is not liable in case of intolerance, allergies, poor digestion, disease, injuries, or death, following the services, the client is the only one responsible for the diet of their cat.
The client acknowledges the risks associated with the manipulation and feeding of raw food and is responsible to take all the necessary hygiene measures.
The nutritional analysis of the diet plan provided by The Little Carnivore is not guaranteed, the ingredients used are whole and so natural variations of the nutritional values are possible.


Article 5: Right of Withdrawal and Reimbursement

The right of withdrawal of 14 days for online sales does not apply to personalized service as stated in the article  L. 221-28, 3° of the French consumer code.
Nonetheless, if the service was not started, the client can ask for a reimbursement, minus the processing fees.


Article 6: Intellectual Property

The services created by The Little Carnivore are protected by copyright laws and The Little Carnivore owns the rights of the diet plan delivered to the client.
The client receives a license to use the diet plan in a private and personal setting.
The client is not allowed to transmit, reproduce, copy, sell, or modify the diet plan.
However, the client is allowed to share the list of ingredients or pictures of prepared meals, without quantities, in the context of sharing on social media.


Article 7: Governing Law

In the event of a dispute between the client and The Little Carnivore, the applicable law is the French law. The French Courts have exclusive competence to arbitrate the dispute.
Following a modification of the current law, if one or more clauses within the terms and conditions are declared null and void or not applicable, the invalidity may not affect the validity of the remaining clauses.
The terms and conditions are available on the website and can be modified at any moment by The Little Carnivore without any prior notice other than placing the new terms and conditions online. Only the latest version of the terms and conditions will be applicable